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MJ

  Social Media / Strategy & Content

Data that speaks.

Two case studies in turning strategy into measurable growth — building content systems, lifting engagement, and giving organizations a more human presence online.

Case study 01

United Regional Health Care System

As Marketing Generalist, I led social content and contributed to the strategy behind a year of record Facebook growth.

FR.01
+5.6K
Followers
FR.02
+586K
Engagement
FR.03
+1.57M
Impressions
FR.04
+7,871
Clicks
FR.05
+32.4pp
Positive sentiment

How did this happen?

A deliberate shift in strategy and volume drove the growth. As part of a system-wide effort to "tell our story," I developed a Community Communication Plan alongside monthly content calendars — defining what United Regional talked about and when, across departments, services, community involvement, and the people behind the system.

In practice that meant significantly increasing posting frequency, expanding into Reels, carousels, and Stories, and broadening community-focused content: employee award recognitions, volunteer efforts, patient testimonials, and local partnerships. I also produced short-form clips from a new podcast series. Every post was written, sourced, edited, scheduled, and cross-departmentally coordinated by me.

What changed

  • 01 A documented Community Communication Plan & monthly calendars
  • 02 Higher posting frequency across new formats
  • 03 Human-first community & employee storytelling
  • 04 Short-form podcast video and crisis communications

United Regional's 2025 top posts

DAISY Award recognition
DAISY Award recognition
Physician spotlight
Physician spotlight
Imaging Center topping-out
Imaging Center topping-out
Emergency preparedness drill
Emergency preparedness drill
NICU construction update
NICU construction update
New-year community post
New-year community post

Case study 02

Think Idea Studio

As a part-time marketing intern, I supported content for local businesses — focusing on the Arkansas Folic Acid Coalition, a health-awareness client reaching expectant mothers and young women. I pitched and produced original campaigns, graphics, and photoshoots.

Mood board

New Year mood board
New Year mood board
Thanksgiving mood board
Thanksgiving mood board

Results

Folic acid — staged product
Folic acid — staged product
Folic acid — seasonal creative
Folic acid — seasonal creative

Example posts

Published post — caption & creative
Published post — caption & creative
Published post — caption & creative
Published post — caption & creative